News

Hello Ninja Polish news subscribers!

First, I'm behind on emails, going to try to get those caught up. I'm on my own once again as my helper has been unable to help! So sorry! So please be patient and I'm going to try to get them responded to over the course of this week.

Second all orders that haven't hit the post office yet should get scanned into the PO tomorrow around noon. We managed to get the rest of all open orders packed up & ready to go however I was running late for work this morning and could not take them to the Post Office this morning. I'll have to make a special trip after work tonight! These include the remaining orders from Black Friday/Cyber Monday weekend as well as any orders through yesterday afternoon :)

Third I will be out of town the last few weeks of this year visiting family! While I have a house/dog sitter they aren't trained in the ninja-way! So the last day for orders that will ship before our break is Dec 20th. Any orders placed after Dec 20th will ship after January 2nd. If we have any opportunity to get them shipped during this time we will, but we can't guarantee as I don't know how available my helpers will be during that time while we are gone! If you do NOT want your order shipped until a certain day, please put a note in your order because if we get an opportunity to ship, we will be taking it and I don't want that to cause an adverse effect either!

Fourth I will continue to work on making more Ninja Polishes, my time to do so is considerably diminished recently. I know you are all very anxious for Mystic Glacier as well as others and I will be making more as I can. It is harder to get a lot of different kinds made because the demand is so high I can't bring myself to only release a small amount. I want to try to make enough of each kind to satisfy the demand to avoid disappointment. Thank you for your patience and I love that you love my polishes <3

Thank you all for your wonderful support through the recent months. I truly appreciate your continued patience, support and love of all things Ninja Polish.

Warm Regards,

Rhonni :)

A England Briarwood is STILL IN ENGLAND....for ALL re-sellers. All shipments containing A England Briarwood and the new Heavenly quotes shade have NOT LEFT England. They will be leaving England on Monday June 24th, 2013. We are expecting them later in the week and will only launch them once they are physically on hand. Too much can happen between England and me :)

Stock Notifications sent out today (2-7-13) for Floam were in error, I apologize for the breif moment of excitement :( I was testing a new exciting feature on the site and I clicked the wrong button. I am sorry. We will be restocking Floam in the near future so please re-sign up for Stock Notifications. Thank you

We are back to shipping normally this week and have kept up to speed on orders. We are a bit behind on Emails, Facebook and Twitter this week, we will get those up to speed this weekend!

We are also working on the new USPS rates and will be making an announcement soon. 

Inventory on many out of stock items is ordered and on the way. Ninja Polish holiday collection will be restocked soon as well as others. Stay tuned!

Pinkerbell, Girly Floam and Sunny Floam will all restock 11/2 at approximately 10AM central time! They are not limited edition and will be restocked again!

Hi! Just a few quick updates for inventory!

A England Gothic Beauties - Lowest price on the internet $10.50. These are at my local FedEx location, if they aren't out for delivery tomorrow (Monday) I'll stop by after work to get them. They are currently listed on our site and you can sign up for a Stock Notification. Once I get them home, counted and checked I'll add them to the site for purchase :) 

Glitter Gal - New holographics are still in stock and selling like hot cakes at the low price of $11.50 for the new, larger 10ml bottles! I just put up a blog post of all swatches you can see at my blog, Polish-Ninja. Other out of stock Glitter Gals will be on their way soon!

And don't forget, every domestic order order over $35 gets free first class shipping! 

Rhonni & Stephanie
The Ninjas of Ninja Polish
Follow us on Facebook & Twitter for regular updates!  

Hello,

We launched a limited supply of our Facets trio today for sale. We anticipate a quick sellout due to demand, however please rest assured more will be available very soon! Please sign up for stock notify if you miss out today. We are continuing to make more. Thank you!

Rhonni & Stephanie
The Ninjas of Ninja Polish 

Sorry everyone to resend, but the links were corrupted in the last email!! I hope we don't seem spammy by trying to update them for you! <3

Hello,

We have been working on adding new lines recently. Tonight we added the new Hits Phenomena and GRAAC lines to our selection. These are some incredible new collections, make sure to come take a look! Keep your eyes open for more new collections as they are continually being added!

Also don'e forget to use your Layla $3.50 off coupons, they expire soon! These are in celebration of Layla coming to our site! 
laylanewholo to recive $3.50 off your Layla Holographic polish lines 
laylanewmag to receive $3.50 off your Layla Magnetic polish lines

These expire on Wednesday and are selling out so hurry!

Thanks,
Rhonni & Stephanie
The Ninjas of Ninja Polish 

Hello, Just a quick note to let everyone know that the shipping department here at Ninja Polish will be closed for 2 weeks. The last shipping day before the close is Friday May 25th which will include all orders through midnight Thursday May 24th CST. The site will be open and continue to take orders during this time. We may also be adding new items during this time! Shipping will resume on Monday June 11th. Orders will be shipped in the order that they were received. Our email will be monitored during this time, only the shipping department is closed. Thank you! Rhonni & Stephanie

Hi Everyone,

We upgraded our servers after the last crash a few weeks ago. The IT guy for our server wanted us to test the site, however we have no way to recreate the mass of traffic Floam and Sticks n Stones brings to the site without just posting it and setting you all loose on it. Which is what we did today, and we found that the upgrade we put into play was still not robust enough! So, our IT guy is working on another larger upgrade. We will be ‘testing’ this again soon (which means going live and setting you all loose again!) and we ask for your continued patience as we work to find the right system that can support the sporadic flood of traffic that Floam and Sticks n Stones lovers create. If you placed and order and your payment went through, your order will process. For those of you that missed out, we do have remaining inventory and it will be relisted on the site AFTER this new server upgrade. We are estimating to add it tomorrow to test the upgrade however no guarantees. We apologize for the frustration and appreciate your continued support and patience!

Rhonni & Stephanie

Shipping update, inquiring minds want to know! We normally give a 1-3 business day expectation for shipping. We normally get all orders out the very next day most days but say 1-3 in case something comes up ;) However when we restock Floam and/or Sticks 'n Stones we generally say 3-5 business days to get them all shipped out. We do go in order from first received shipping first. We are happy to report that we have well over 2/3 of the orders already packed and shipped off within 2 business days!!! We are excited to be ahead of schedule! You should receive a shipping notice with your tracking number as soon as your order is packed :)

Due to the overwhelming response for Floam and Sticks 'n Stones, the continual refreshing and excitement crashed our server again. We were not even able to get the inventory put on the site before it crashed. We have been working on getting it fixed however due to the excitement, people are still refreshing. We are temporarily closing the store front while we work on the server issues. We will add the new inventory as soon as our server can handle the strain. We are working on upgrading our server as well. There is a possibility that could happen today but no promises. We humbly apologize for the frustration this has caused, we are already in the process of upgrading the server to handle these issues in the future. Thank you for your continued support and patience. Rhonni & Stephanie

Hello The inventory we placed up earlier today of Sticks 'n Stones is depleted, however do not worry! We have another large shipment coming in later this week! Make sure you re-sign up for Stock Notify! We have also begun putting ebay auctions up in order to help keep the ebay prices low for all of you. So don't feel compelled to buy from people posting at 2-3x the value! We are getting more soon! Also during the frenzy to purchase we get various emails due to issues when ordering. Please make sure that you have a shipping address entered into your Address Book in the My Account area. If you do not have an address fully filled out, you will NOT be able to check out! This is the #1 cause of ordering issues, I hope this news update will help!! Yes, we are also working to restock Nail-Venturous polishes (waiting on some supplies) as well as many of our other brands. Thank you all for your patience! Rhonni & Stephanie